CareMaster Refresh Webinar Recording Now Available

May 6, 2026
5 min read

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Thank you to everyone who joined us for the recent CareMaster Refresh webinar.

The session provided an exclusive first look at the CareMaster Refresh, including the latest updates, the thinking behind the refreshed experience, and what these changes mean for users moving forward.

For anyone who was unable to attend live, or for those who would like to revisit the session, the webinar recording is now available to watch here:

https://youtu.be/1ctLS0XkENg

What was covered in the session

During the webinar, we walked through the direction of the CareMaster Refresh and shared how the updates are designed to support a smoother, more intuitive user experience.

The session also included an early preview of the new Participants screens, highlighting the updated experience, design direction, and key improvements being introduced.

These changes are part of our ongoing commitment to improving CareMaster and ensuring the platform continues to support the needs of administrators, teams, and users.

Help shape future workflow improvements

We are also inviting CareMaster Administrators to complete the Workflows survey.

Your feedback will help us better understand how you currently work, what processes matter most to your teams, and where future improvements can provide the greatest value.

Please complete the survey here:

https://docs.google.com/forms/d/e/1FAIpQLSfHg8xt9er_IaIrg3O-nFe87rwXCjE7QRgyyafLoERXo-R33A/viewform?usp=sharing&ouid=101315891488697012916

Stay updated via the CareMaster Refresh Hub

For the latest information, resources, and updates about the refresh, you can also visit the CareMaster Refresh Hub:

https://caremaster.com.au/refresh-hub

Thank you for your involvement

Thank you again to everyone who attended the webinar, shared feedback, and continues to be involved in the CareMaster Refresh journey.

We look forward to sharing more updates soon as we continue working toward a smoother, more intuitive CareMaster experience.

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