Support at Home: Get Ready with CareMaster

From 1 November 2025, the Australian Government’s Support at Home program replaces legacy HCP services. As an approved Aged Care Software Provider, we are ready to help you make the switch securely, efficiently, and with full compliance.

Transition Confidently to the New Support at Home Program

Get Expert Guidance

What's Changing?

Providers will benefit from streamlined compliance, flexible care classifications, expanded services, and clear pricing.

Create Supports, Sync Data and Stay Compliant
New Aged Care Act 2024 sets clearer, rights-based standards
Eight new care classifications for better individual support
Quarterly budgets & transparent pricing
Expanded services across clinical, independence, and everyday living care
Short-term pathways for restorative, assistive tech, and end-of-life care
Automatic transition for current Home Care Package clients

CareMaster Makes It Easy

CareMaster will be integrated with Services Australia and you’ll be ready to:

Authenticate with PRODA
Secure access to Aged Care web services.
Data Accuracy
Accurate data collection for easier invoicing and claiming.
Track Budgets in Real-time
Track usage, entitlements, and remaining funds.
Sync Automatically
Automatically enabled services based on participant data, budgets, supplements, and approved services.
Create Supports In-platform
Detailed service inputs, add delivery, installation, and transport as claimable items.
Bulk Invoices
CSV export and reconciliation tools built-in to reconcile payments with Services Australia.
Invoice Integrations
Easy participant contribution invoicing via Xero integration or upload to MYOB (coming soon).

Transition With Confidence

Transition securely, efficiently and with full compliance

Prepare your organisation for Support at Home with expert guidance and purpose-built software.

Book A Demo

What Our Clients Are Saying

“This is going to be great for rosters—and great to see, as a business owner, how much you save. You don’t have to show pay rates—just clearer, smarter rosters that are around 10% more efficient.”

Ken | Director

24Care

“Our biggest pain-point—managing ad-hoc changes—is finally addressed. It’s smart, fast, and gives our team real options.”

David | Operations

BigDog Support Services