CareMaster is the all-in-one platform for modern Support at Home and Aged Care providers. Built for home, aged, and community care services, it unifies compliance, rostering, clinical management, billing, and communication. Whether you’re managing a growing team or delivering complex care, CareMaster streamlines operations, improves client outcomes, and keeps you ahead in a changing care landscape.
Automate data uploads, streamline rostering, and simplify CHSP reporting from day one.
CareMaster’s CHSP–DEX integration offers seamless DEX API connectivity, allowing automated uploads of outputs and activity data directly to the Australian Government Data Exchange. Designed with Support at Home providers in mind, DEX is fully set up and configured during onboarding, with pre-configured associations for each line item to streamline client-specific rostering and reporting. Outlets and Outlet Activity are synced within CareMaster and matched to your Service Organisation overall, or individually to your service types—ideal for specialised reporting and claiming under Support at Home. This pre-synced data enables automatic population of essential claims data, ensuring a smooth and efficient billing export process when you’re ready.
Key Features:
Deliver flexible, transparent Home Care Packages with built-in funding tools, custom service types, and compliant statements—designed to simplify every step of HCP management.
CareMaster simplifies HCP service delivery with dedicated tools for Home Care Package and Support at Home providers. It offers clear HCP funding statements for your clients, accurate funding tracking, and flexible custom package entries to suit individual client needs. With built-in supply capabilities, providers can generate compliant Home Care Package statements, make updates and adjustments, and automatically generate export files — making financial reporting and service transparency easy and efficient for Support at Home delivery.
Key Features:
Less Admin, More Impact—Automate, Optimise, Engage
On 25 November 2024, the Australian Parliament passed the Aged Care Bill — a key reform from the Royal Commission into Aged Care Quality and Safety.
The new Act takes effect from 1 July 2025, shifting to a more compassionate, person-centred system. Award wage increases for aged care workers begin in January 2025, delivering a well-earned boost across the sector. CareMaster released the Award update ahead of 1 January to support providers with their first 2025 pay cycle. It’s available now in our award interpretation payroll software.
We’re here to help you navigate these changes and continue delivering quality care.
Yes — CareMaster is fully across the upcoming transition to the Support at Home program and we’re actively preparing to support providers through every stage of the change.From 1 July 2025, the Support at Home program will replace the Home Care Packages (HCP) and Short-Term Restorative Care Programme, introducing new provider registration categories, care classifications, and funding structures. As part of this, providers must be registered under the appropriate service categories and will need to validate their registration during the deeming process between April and June 2025.We’re developing tools and system updates based on the information currently available from the Australian Government to help providers.
The CareMaster NDIS Software is designed for all business sizes and growth trajectories. A fully integrated end-to-end solution for NDIS and Aged Care Providers our software is as powerful as it is diverse, supporting all business disciplines from managers to Support Workers; Human Resources to accounts payable; compliance and everything else in between!Ask questions, learn about our software features and understand our pricing and ongoing support!
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CareMaster would like to acknowledge the Traditional Custodians of the land on which we operate, and pay our respects to their Elders past and present.
