Operational management practices can vary significantly among NDIS Providers, even when using the same software. At CareMaster, we have firsthand experience witnessing how businesses leverage our software to their unique advantage. The reason for this disparity lies in the fundamental differences that exist among Providers, such as their size, workforce expertise, geographical location, preferred workflows, and the specific services and products they offer within the NDIS framework.
Recognising the need for flexibility, CareMaster has adopted a pragmatic approach to forms management. CareMaster allows businesses to utilise their existing forms or create new ones according to their specific requirements. Providers have the ability to upload, modify, and adjust form templates as needed. Moreover, they can send notifications to designated groups or individuals, alerting them to the presence of new forms that require attention. This capability is further enhanced by CareMaster’s comprehensive document control and supply and broadcasting software infrastructure, which ensures seamless access to relevant documents. Additionally, the news broadcasting feature enables Providers to update and inform Support Workers, while participants have their own dedicated smartphone app for receiving important updates and forms.
To facilitate ease of use, forms can be downloaded directly through the Support Worker App and the Participant App. Furthermore, both Support Workers and participants have the ability to upload photos and documents, allowing for efficient and convenient reverse supply of forms.
The process of managing forms proves particularly valuable during the onboarding of new Support Workers. CareMaster’s web-based browser provides operational staff with a seamless platform for managing documents, accreditations, and certifications associated with the onboarding process.
If you would like a more detailed understanding of how CareMaster’s NDIS software manages forms or are interested in learning about the ongoing enhancements in this area planned for the future, we encourage you to contact our team for further information. We are committed to providing comprehensive support and ensuring that our NDIS software meets your specific needs.