Software to enhance the service delivery to your clients

CareMaster is cloud-based software specifically designed for supporting service delivery in the community care, aged care and disability sectors.

It has one key focus. It frees your people up from the important but time consuming administrative tasks to spend time taking care of your clients. The job they really want to do, and that your clients pay for.

Below are just some of its major benefits:

Web-based for a mobile and responsive workforce

The program is fully accessible through an internet browser whether on a laptop, tablet or mobile phone. This gives your people access to all support and service information that they need to do their job.

All your key client information in one location

The software can record comprehensive client information and attach all relevant electronic documents and files to a client record. Your coordinators and care givers can be easily assigned to your clients.

Case Notes

Read-only case notes can be created including categorisation, time taken and option to create service transactions against your client records.


Transaction or service events can be created based on the service provider and type of service. Services can also be linked to NDIS, CHSP or MDS codes and given default pricing. Transactions can be assigned to specific coordinators and workers.
Recurring transactions can also be entered with a simple to use, Outlook-style schedule e.g. every two weeks on Wednesdays.

Rosters and timesheets to manage your team

Rosters and timesheets are generated automatically based on the information entered into the system. This includes worker availability and scheduled transactions.

Extensive alerts

Alerts can be generated for a vast array of events, e.g. when a worker’s license is going to expire or if a client is due for reassessment. The ability is only limited by your needs.

HR records for coordinators and workers

Coordinator and worker information is stored in the database. In the case of workers all of their required qualifications and service-specific information can be recorded here.

NDIS, CHSP and MDS Reporting

CareMaster fully supports the CHSP DSS Data Exchange, state and national MDS reporting. Caremaster is also NDIS ready.

Management Reporting

Management and financial reports can be easily created to give your senior people real time oversight of key performance indicators. This enables them to respond to any issues as they arise and forms the basis of their monthly reporting to the Executive team.


CareMaster can be customised specifically to suit your organisation. By utilizing the base program we can modify or build enhancements based on your requirements enabling you to get exactly what you need to suit your organisation.


CareMaster can be integrated into pre-existing software applications that you are using to ensure a seamless flow of customer and service information.
Equally, migrating your existing data into CareMaster is a simple process.

What Our Clients Say

  • img Easy to use ….NDIS reporting …. phenomenal support img

    “The software makes everything so much easier in helping us deliver our home and care management programmes. It does all our NDIS reporting, provides us with bespoke internal management reports and is web-based, giving us great flexibility for our remote workforce.

    In short it does everything we want it to and the support from Andrew and Amy has been phenomenal.”

    Andrew McKerchar

  • img The focal point for all our service delivery img

    “We are a NFP providing support to elderly and disabled clients to help them live independently in their homes.

    Before CareMaster we were a paper-based organisation and just managing our service delivery, our team and our volunteers with all the compliance required was a full-time job. And at times a major headache.

    There were records everywhere.

    The CareMaster software manages all our government reporting (so we get paid); and is the focal point for all our service delivery and client management. It is just so easy to use, saves us a huge amount of time and the support is fantastic.”

    Marcelle Caterina

Book a Guided Demonstration